Affordable Excellence: Success & Fair Pricing

Since our inception in 2018, UBHearing has consistently provided high-quality brand-name hearing aids at remarkably low prices. Our commitment to offering hearing aids starting at just $199 has not wavered since opening day, resulting in substantial savings for countless independent seniors. Notably, our prices staggeringly beat those of competitors, whose least expensive models often cost more than our most expensive models.

Throughout the years, UBHearing has experienced unprecedented 
​growth and encountered challenges, leading us to make sacrifices and tough decisions. We've implemented policies and processes to ensure our primary focus remains on keeping prices affordable for the majority who require hearing aids. Unlike  some businesses driven solely by maximizing profit, we strive to be fair and generous in meeting the needs of our community.

UBHearing has not only achieved our goal of providing low prices but has also established a stellar reputation for quality. A remarkable 95% of our business stems from word-of-mouth referrals, saving us substantial marketing costs. This kind of advertising not only contributes to keeping prices low but also brings us the best kind of clients - ones that already trust us based on the success of mutual acquaintances.

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While UBHearing shares similarities with traditional clinics, offering certified brand-name hearing aids, a 90-day return period, and industry-standard 3-year warranties, we have unique aspects to our approach. Our free 90-minute hearing test, often described as "fun," is the most comprehensive test you'll ever experience, and assists us in mapping client needs to the most valuable hearing aid features for them, without overselling features of little to no benefit.

​Unlike traditional clinics, we opt for in-clinic demonstrations rather than take-home demos. Moreover, we don't inflate prices with an "Unlimited Parts & Service Plan." After-sale appointments and replaceable parts are available at significantly discounted rates.

UBHearing diligently screens both new and existing clients before each sale to determine their likelihood of success. We prioritize ethical practices, choosing to sell hearing aids only to those who are likely to be successful with our selection of products and pay-as-you-go services.  This ethical approach ensures fair pricing for the majority of clients who are a good fit for UBHearing, without subsidizing the needs of the few who are not.  

​Click here for our current list of qualifying questions for new clients.

​​Reassessment of existing clients, to whom we have sold before, allows us to analyze the needs of each client by revisiting our past experiences together.  This includes evaluating client expectations of our products and services, uptake of their former hearing aids, amount of training or retraining needed, existing home support structures for daily care, ear and hearing stability, and overall prospect of success with a future hearing solution.

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The UBHearing commitment to ethical business practices may be challenging as we occasionally turn away business or redirect clients to traditional clinics. However, this commitment is integral to our mission of keeping hearing aids affordable.

We express our gratitude to the Quinte community for supporting our business model and entrusting us with their hearing. To our clients, both present and future, we assure you that UBHearing will continue our quest to deliver "Affordable Excellence".