Serving Quinte region for three years, UBHearing has saved clients over one-million dollars on hearing aids.  “And that’s only part of the reason why we’re here,” says Jon Elliott, owner and specialist at UBHearing, along with his wife Kristin Maillard, clinic manager.

“Between the two of us, we’ve been in this industry for over fifteen years and it became clear, early on, that the number of people that require hearing aids but can’t afford them is a real problem,” Maillard commented.  “We have been able to lower prices significantly by cutting standard clinic fees and by sharing any purchasing discounts we receive.  By charging less, we’ve been saving folks not just hundreds of dollars on a pair of hearing aids, but often thousands.”
 
At UBHearing the cost for a hearing aid starts at $199*.  They sell all levels of technology, from basic hearing aids for mild to moderate age-related hearing loss, to high-power options for those with more challenging losses.  The average price for a pair of hearing aids comes in at $1,100 per pair with rechargeable options starting at $999 a pair. 
 
“When someone has to put off the decision to get hearing aids because they are too expensive, there is still a cost to be paid,” says Elliott.  “Studies show that untreated hearing loss is linked with negative impacts to health and well-being including cognitive decline, depression, and reduced ability to understand speech.”
 
With careful management of time and resources, UBHearing is able to deliver new, brand-name, certified hearing aids to clients for a fraction of the price of other clinics.  But they also want the public to know that they are not just selling “cheap hearing aids”.
 
Maillard comments, “Price is easy to advertise, but quality is more difficult to convey through traditional marketing.  Our client satisfaction rate has exceeded even our own initial expectations.  People are so happy that they are telling everyone, even their family doctors, who have been sending clients our way too.  Doctors like results!”
 
Experienced hearing aid wearers can’t help singing their praises.  “I’ve had three pairs of hearing aids over the years and the ones from UBHearing are, by far, the best,” shares Robert.  “My old hearing aids cost me $4,000 and I never wore them.  They made noises louder, but I still couldn’t hear people talking to me.  At UBHearing I spent only $500 and, man, what a transformation!  I tell everyone, if you have an issue with your hearing, call these guys.  You can’t believe how thorough they are, and they set you up with great hearing aids for a price you can’t believe!”
 
Elliott comments that, in his professional experience, lower satisfaction rates are often the result of rushing the process of testing, selection, and hearing aid programming.  “When a specialist spends the time to gather more information during the test, and when they really listen to the client, satisfaction with hearing aids is possible for almost everyone.”

UBHearing is here for the community during the lockdowns that may be implemented by the Provincial Government in managing the spread of COVID-19. 

As an Essential Service provider, we have taken extreme measures in both our professional and personal lives to ensure the safety of our community.  We are committed to continuing to do so throughout the pandemic. 

To learn more about how we continue to operate within Public Health guidelines to deliver low-risk care, click here...

At UBHearing, we receive calls from people in the community who have been told by others that they are "Due for new hearing aids."  What does this mean and is it true?  Read on to learn more....

Aside from the challenges of hearing speech through a face mask, hearing aid wearers are also prey to easily losing hearing aids when removing their own face mask.  Particularly with behind-the-ear styles.  UBHearing is keen to share tips and strategies to help you avoid losing your hearing aid when wearing a mask.

  UBHearing is leading the charge in innovative ways to provide safely delivered, quality hearing care.  We continue to evaluate and integrate new service delivery models, without compromising our reputation as the highest quality, best-priced clinic in Ontario. 

We have implemented significant physical and process-related enhancements in our clinics.  UBHearing complies with all Public Health guidelines in delivering the essential service of hearing care in a low-risk environment.  (As of March 16, 2021, staff have received their first COVID-19 vaccines.)

***UPDATE, April 21, 2020: UBHearing closed our offices on Thursday, March 19th and are actively working to reopen with revamped processes and safety measures in place. When we re-open, clients whose appointments were cancelled due to our temporary closure will be contacted first and offered the option to re-book, before new client appointments are booked.   Please check back here or on our Facebook page for further updates.  We thank you for your patience and understanding as we make difficult business decisions with community safety in mind.***

​We have always maintained that we are doing something pretty special at UBHearing by improving both hearing aid outcomes and lowering prices.  One of the ways we know we’re onto something, is that we have been receiving a growing number of referrals from area doctors throughout the Quinte Region. 

At UBHearing™, we talk a lot about Transparency.  We talk about Needs Based Pricing and Fair Pricing.  But what do those terms actually mean, and why are they the cornerstone of how we operate at UBHearing™?
 
Transparency, in plain, simple, dictionary language, means, "The quality of being transparent."  See-through.  Nothing hidden.  Everything out in the open.  In the world of business, it means the full, timely, and accurate disclosure of information.